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Privacy Policy

Royalmarketing.com is committed to your privacy
Your privacy is important, so we have created the following Privacy Policy to let you know what information we collect when you visit our auctions site, Royalmarketing.com (the “Site”), why we collect it, and how it is used. This Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. This Policy is governed by our User Agreement. We may periodically make changes to this Policy, which will be included on this page. It is your responsibility to review this Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. When we change the Policy, we will include the date of the last change, so that you can easily see whether there have been any changes since the last time you read the Policy.

Special note about children
The Site is not intended for or directed to persons under the age of 18. By registering with us or using the Site to bid for products or by providing us with any information via the Site, you represent to us that, if you are an individual, you are 18 years of age or older and that any information you provide to us about a third party is for a third party that is 18 years of age or older.

What information do we collect from you?
You must be registered with Royalmarketing.com. In general, we collect information that enables us to operate the site and to provide services and features that may be of interest to you. Although you may browse the Site without providing any personal information about yourself to us, if you choose to register with us in order to be able to bid for products, we will require you to provide personal contact information and other information as described below and in the registration forms. If you provide personal contact information to us, you may later access and modify it, and remove it from our system, subject to certain limitations described below. You may also choose simply not to provide your personal contact information at the point of collection.

Accessing, reviewing and modifying your personal information
You may review and modify your user name, password, email address and other contact information, shipping information and user preferences by going to the Preferences area on your homepage. You are required to correct or update your personal information if it is inaccurate or it changes. We will deactivate your registration upon your request made to international@royal.com in accordance with our registration deactivation procedures and applicable law. After we deactivate your account, we will keep some or all of your personal information and other information we have collected about you and your history using the site for the purposes of detecting and preventing fraudulent activities, resolving disputes, fixing problems, assisting with investigations by law enforcement, governmental authorities or others, collecting any fees owed to us, enforcing the User Agreement and complying with applicable legal requirements.

We may collect your name, address, phone number, email address and credit card information
When you use our website, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other physical contact information. We may request your email address, which we may use to contact you regarding your use of the Site or for marketing purposes. We may also request your credit card information and birth date, which we may use to confirm other information you have provided to us. If you provide us with a credit card number, we may also collect related information, including your billing address, the expiration date, and the security code on the card.


General use of the information
In addition to the other uses described in this Policy, we use the information you provide to us, as well as other information we collect about you, to verify other information you have provided to us, to support and analyze your use of the Site, to customize and modify the services we provide, for internal marketing and other purposes and to comply with any requirements of law. We may review your personal information in an effort to identify users using multiple user names. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the analysis and support of your use of the site, efforts to detect and prevent fraudulent or other unlawful or undesirable behavior, efforts to resolve disputes and efforts to fix problems, and to law enforcement agencies or personnel or other governmental agencies or personnel. When we use third parties, such as outsourcing firms, to provide a portion of the services involved in the operation of the Site, we do so pursuant to confidentiality agreements that prohibit the third party from using the information we provide to them for any purpose other than the provision of the service to us for which we engaged them.

Product offerings
We may also use the personal information we collect to contact you to inform you of product or service offerings, and by your acceptance of the User Agreement and this Policy, you agree that we may send these communications to you.

From time to time we may recommend services or products offered by third parties, such as escrow services, shipping services, or other third parties. If we do, for your convenience we may share your personal information with such third parties for the purpose of facilitating your transactions on the site, and you consent to our sharing your information for such purposes.

We may collect bidding and purchase information
We may collect information actively generated by the bidding for or purchase of a product or other use of the Site. We use this information to facilitate the operation of the site and analyze and support the operation of the Site.

We may collect navigation and clickstream data
If you browse or use our website, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. We may also collect information about the URL you visited before and after visiting the Site, your IP address and information about your browser. We use this information to analyze and support the operation of the Site, to comply with any requirements of law, and to determine any commissions we may owe to third parties.

Your activities on the Site
The information you post to the Site will be available to the public. Your user name and your bids will also be available to the public. If you post any identifying information about yourself, other people may identify you.

We may use third-party advertising companies to serve ads on our behalf
These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.


Certain exceptional disclosures
In addition to the other types of disclosures discussed in this Policy, we may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or if we have a good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us, or (2) to protect and defend the property or rights of Royalmarketing.com, users of the Site or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. Our policy is to cooperate with law enforcement agencies and third parties seeking to prevent fraud and to enforce laws and protect legal rights, including intellectual property rights. By using the Site, you authorize us, in response to a verified request by law enforcement or other governmental authorities relating to a criminal investigation or potential illegal activity, to disclose all information we have about you, including your name, address, email and telephone number and site activity history, without a subpoena. In addition, to the extent required by law, and in accordance with the User Agreement, we may make other disclosures of your personal information, including, without limitation, disclosure of your personal information to another user of the Site who alleges fraud or deception in a transaction on the Site.

We cannot assure you that your personal information will not be disclosed in ways not contemplated by this Policy. For example, third parties may unlawfully intercept or gain access to information you provide to us. Site users may misuse information you provide. We could be required to disclose information to governmental authorities or third parties. If Royalmarketing.com should ever file for bankruptcy or merge with another company, we may sell the information you provide to us to a third party or share your personal information with the company we merge with. Consequently, although we follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system, we cannot assure you, and you should not expect, that your personal information and private communications will always remain confidential.

Mechanism for complaints or inquiries
We require bidders to register with us and to provide certain information to us. We retain and use that information as described in our Privacy Policy. Bidders may submit complaints or inquiries to us by email at vportelli@royal.com.

How long do we keep user information?
We keep user data on our server or in our archives for as long as we are required to do so by law or otherwise as long as we reasonably need it. We may alter this practice according to changing requirements. For example, to the extent permitted by law, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it or for other reasons. In addition, information posted in a public forum could stay in the public domain indefinitely.

Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.

Third party sites
The Site contains links to third party websites. When you click on a link in a product description, you are taken to a site not operated by Royalmarketing.com. We are not responsible for the privacy practices or content of such websites, or for the actions of the persons who operate any of those websites. Your use of these third party websites is entirely at your own risk.

Your consent to this policy
By using the site, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy relating to the Site and it supersedes any earlier version. Our User Agreement takes precedence over any conflicting Policy provision. We may change this Privacy Policy by posting a new version of the policy on this page as described above.

Legal matters
This Privacy Policy is governed by New Jersey law, excluding conflicts of law principles.

If you have a privacy question
If you have a privacy question about the Site, please email